When my property in Uckfield, East Sussex was flooded in March 2018, I was devastated. Having lived there since our children were very small, it was very upsetting to see such devastation, with ceilings, collapsed, walls soaking wet and the house generally being unliveable.
The emergency cover I had with RIAS kicked in and the property was made safe immediately. Luckily I had my son nearby so moved in there for a month or so while our insurer found us a rental, near our home. We were not happy with the rental but only because it was nothing like our home, and this made us very committed to making sure the refurbishment went ahead as quick as possible. After a few delays our preferred contractor was appointed, and I am pleased to say that Steve Domsalla of Domsalla Building Services, based in Eastbourne, has done a tremendous job.
He has kept in constant contact with us throughout the build, to check we were happy with the work being done and sometimes to double-check that the paint colour or the tiles we had requested were what we truly wanted. The finishing has been superb, including paint work, coving, ceiling work and skirting boards. We are almost ready to move back in and I cannot believe what a fabulous job Steve has done. With that in mind, not only would I recommend RIAS/Ageas to friends, but I would sincerely like RIAS/Ageas to continue working with Domsalla and to somehow reward this company’s great work. Their professionalism and dedication has made a huge difference. I am now a very happy customer. Many thanks, Peter N.C. King.
Peter King | Uckfield
Re: Remedial construction services provided
With all works now complete, it is now opportune to thank you most sincerely for the services you have provided to us in the course of the remedial insurance works to our property. It has been a long haul and as torturous for you, I am sure, as it has been for us especially on the last lap when your chaps had to work around us living back in the house, however there were never any issues with this. They operated like well bred house guests, punctual, reliable, clean and tidy and nothing seemed to be too much trouble for them.
Your programme of works was sensibly flexible in catering for the inevitable unknowns of which there were many and these were handled in the same fashion as the originally anticipated schedule of works with diligence, professionalism and no fuss, even when additional trades were required at short notice and the overall quality of workmanship has left nothing to be desired.
The regular contacting and updating by your administration is certainly to your credit and made a world of difference by affording us, in advance, opportunities to be flexible with our own needs.
Thank you once again and we assure you most earnestly that we would not hesitate in recommending your services to others, sadly a rare thing to be able to say today. We wish you well and continued success.
Mr Derek Winter | Kent
'Warren has finished the steps and side path.
The steps are beautiful.
Thank you again to Warren for all of his hard work.'
Mrs Kerry | Eastbourne
Thank you so much for our lovely Extension! Especially to Mick for his Patience and great vision. One of our fears was that the Garden would look like a building site but the rubbish was removed daily and materials delivered as they were used, very tidy Builders!
We are sitting in our Extended Day Room, drinking coffee as we write
this accolade! We will definitely be singing your praises! Thank you again.
Mr & Mrs Franklyn | Etchingham
DBS Ltd modernised a second Buy-to-Let property I had recently purchased. They were very particular that every nut & bolt was discussed and ironed out before works commenced. This on reflection was a vital ingredient for the success of the works.
The whole job was carried out over a short time frame and to a very high standard. I thoroughly recommend DBS Ltd