Re: Remedial construction services provided
With all works now complete, it is now opportune to thank you most sincerely for the services you have provided to us in the course of the remedial insurance works to our property. It has been a long haul and as torturous for you, I am sure, as it has been for us especially on the last lap when your chaps had to work around us living back in the house, however there were never any issues with this. They operated like well bred house guests, punctual, reliable, clean and tidy and nothing seemed to be too much trouble for them.
Your programme of works was sensibly flexible in catering for the inevitable unknowns of which there were many and these were handled in the same fashion as the originally anticipated schedule of works with diligence, professionalism and no fuss, even when additional trades were required at short notice and the overall quality of workmanship has left nothing to be desired.
The regular contacting and updating by your administration is certainly to your credit and made a world of difference by affording us, in advance, opportunities to be flexible with our own needs.
Thank you once again and we assure you most earnestly that we would not hesitate in recommending your services to others, sadly a rare thing to be able to say today. We wish you well and continued success.
Mr Derek Winter | Kent
When my property in Uckfield, East Sussex was flooded in March 2018, I was devastated. Having lived there since our children were very small, it was very upsetting to see such devastation, with ceilings, collapsed, walls soaking wet and the house generally being unliveable.
The emergency cover I had with RIAS kicked in and the property was made safe immediately. Luckily I had my son nearby so moved in there for a month or so while our insurer found us a rental, near our home. We were not happy with the rental but only because it was nothing like our home, and this made us very committed to making sure the refurbishment went ahead as quick as possible. After a few delays our preferred contractor was appointed, and I am pleased to say that Steve Domsalla of Domsalla Building Services, based in Eastbourne, has done a tremendous job.
He has kept in constant contact with us throughout the build, to check we were happy with the work being done and sometimes to double-check that the paint colour or the tiles we had requested were what we truly wanted. The finishing has been superb, including paint work, coving, ceiling work and skirting boards. We are almost ready to move back in and I cannot believe what a fabulous job Steve has done. With that in mind, not only would I recommend RIAS/Ageas to friends, but I would sincerely like RIAS/Ageas to continue working with Domsalla and to somehow reward this company’s great work. Their professionalism and dedication has made a huge difference. I am now a very happy customer. Many thanks, Peter N.C. King.
Peter King | Uckfield
I just wanted to thank you all for the work you have done recently. I love my new shower room!
All the staff are amazing. I will recommend you to all my friends and family with 100% confidence in the work you do.
Ms O'Connor | Eastbourne
We are really pleased to be back home after a house fire meant we had to move out for 9 months. Domsalla Building Services were appointed by our insurance company in February 20; just before lockdown, which were uncertain times for everyone. Steve (Domsalla Building Services) did not let the challenges associated with this unprecedented national crisis, such as getting supplies and changing ways of working, stall the progress on repairing our house.
I am impressed at the result; the essential work from the plumbing, electrics, walls and ceilings and replacement windows and doors carried out are well fitted and are of good quality. The house itself presents to be in excellent order with a new kitchen and bathrooms installed, tiling and is flooring done and you would not know we have had a fire as work has been carried out to a very good standard and we are very pleased.
There have been some snagging issues along the way which Steve and his team have always been open to discuss and have got any problems or worries we had sorted out as these things came up. When this happened Steve kept in contact with us and monitored the progress with his workforce on site which was really appreciated and made us feel more reassured as we hadn’t planned to be in this predicament of having building work carried out. However, we would highly recommend Domsalla Building services for the work they have done for us and for going the extra mile in customer service. I would add that we feel we could not have picked a better company to work with had we been looking to hire a builder ourselves and we would like to express our thanks and best wishes to Steve and his team in future.
Mrs. Monaghan | Ashford
DBS Ltd modernised a second Buy-to-Let property I had recently purchased. They were very particular that every nut & bolt was discussed and ironed out before works commenced. This on reflection was a vital ingredient for the success of the works.
The whole job was carried out over a short time frame and to a very high standard. I thoroughly recommend DBS Ltd
Mrs Leonards | Worthing
Thank you so much for our lovely Extension! Especially to Mick for his Patience and great vision. One of our fears was that the Garden would look like a building site but the rubbish was removed daily and materials delivered as they were used, very tidy Builders!
We are sitting in our Extended Day Room, drinking coffee as we write
this accolade! We will definitely be singing your praises! Thank you again.
Mr & Mrs Franklyn | Etchingham
'Warren has finished the steps and side path.
The steps are beautiful.
Thank you again to Warren for all of his hard work.'
Mrs Kerry | Eastbourne